Our Advice Service primarily helps with Welfare Benefits issues:

We can provide advice and support on a range of benefits issues including:

  • Challenging benefits decisions - Mandatory Reconsideration requests and appeals to the First Tier Tribunal
  • Challenging incorrect or delayed benefits payments
  • Supporting people affected by the Benefit Cap, Bedroom Tax or Local Housing Allowance rates who are unable to meet the cost of rent
  • Form filling for PIP, DLA, ESA & Universal Credit (Work Capability Assessment) - Please note, form filling support is mainly provided by our Volunteer Adviser and appointment availability is limited.

We can also help with other issues, subject to capacity, including

  • Applications for accessible transport services (Freedom Pass/Blue Badge/Taxicard) 
  • Applications for utilities discounts (Waterhelp/Warm Homes Discount)
  • Emergency food and fuel support, and grant applications for furniture and essential white goods

We cannot provide support with Housing, Debt, Discrimination or Social Care issues not covered by our Advocacy or Direct Payment Services.


Royal Association for Deaf People (RAD) provide fortnightly advice sessions at dasl's office

Our partner, Royal Association for Deaf People (RAD), provides an advice and support service for Deaf and hearing-impaired people in Lambeth from our office. 

The service is delivered by a fully-trained RAD adviser every other Wednesday from 10am to 3.30pm and provides advice, information, guidance and support on a wide range of issues, including welfare benefits, debt, employment and correspondence.

Please contact RAD directly to check appointment availability.